Terms of service

5 ELM - Terms & Conditions

1. Acceptance of Terms

Welcome to 5 ELM. By accessing or using our website, products, or services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

2. Intellectual Property Rights

All content on this website - including text, images, product names, designs, logos, trademarks, and other materials - is owned by or licensed to 5 ELM.
No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

3. User Responsibilities

By using this website, you agree to act lawfully and responsibly. You must not:

  • Violate any applicable laws or regulations
  • Post or transmit harmful, offensive, misleading, or infringing content
  • Interfere with website security, functionality, or operations
  • Use the website for unauthorized commercial activities

4. Payments, Orders & Refunds

All payments must be made using the methods available at checkout.
Refunds, cancellations, and exchanges are governed by our Refund & Return Policy, as displayed on the website, and are subject to the nature and condition of the product purchased.

5. Product Usage Guidelines

All 5 ELM products are intended for personal and lawful use only. You agree not to:

  • Use products for unauthorized commercial or resale purposes
  • Modify, reverse-engineer, or misuse any product
  • Use products in violation of applicable laws or third-party rights

Note: Natural variations in color, texture, or fragrance may occur due to the nature of ingredients and do not indicate a defect or reduction in product effectiveness.

6. User Accounts (If Applicable)

Certain services or purchases may require account creation. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. Please notify us immediately of any unauthorized access.

7. Warranty Disclaimer

Products and services are provided “as is” and “as available”, without warranties of any kind, except where required by applicable law.
5 ELM is not responsible for damages resulting from misuse, unauthorized modifications, or use contrary to provided instructions.

8. Limitation of Liability

To the fullest extent permitted by law, 5 ELM shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, our website or products.

9. Termination of Access

We reserve the right to suspend or terminate access to our website, services, or products without prior notice if these Terms & Conditions are violated or if any activity is deemed harmful to the brand or its users.

10. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts or arbitration forums located in Haridwar, Uttarakhand, India..